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FAQ’s
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We handle all steps of the process in-house, unlike other marketplaces who dropship from 3rd party companies. Our devices are sourced from our online trade-in platform, BuybackBoss.com.
Yes! All devices come with a 12-Month warranty. See our warranty details here.
No worries! We offer free 60-day returns with no restocking fees.
No need to worry, we only sell devices that have at least an 80% battery health as compared to a new factory battery, guaranteeing you a healthy battery for your device.
If ordered before 2PM EST, we ship same day, otherwise we ship next day. Please note that we only ship Monday-Friday and are closed on the weekends to give our team time with their families.
