FAQ's
Again is brought to you from the team behind BuybackBoss.com, one of the leading online trade-in services for all kinds of tech. With over 150,000 devices sold to happy customers on other channels, we decided to make our own. Here’s a link to our reviews from Buyback Boss, if you’re interested in what some of those happy customers have to say.
The main difference between “new” and “renewed” is the price – our devices sell for up to 70% off the retail price tag. We data wipe, clean, and sanitize every device to bring it back to as close to brand new as possible. Depending on the condition you choose, there will be some signs of wear, but all devices are hand-tested to guarantee it functions exactly the same as a brand new device.
We handle all steps of the process in-house, unlike other marketplaces who dropship from 3rd party companies. Our devices are sourced from our online trade-in platform, BuybackBoss.com.
Yes. All devices come with a 12-Month warranty.
No worries! We offer free 60-day returns with no restocking fees.
No need to worry, we only sell devices that have at least an 85% battery health as compared to a new factory battery, guaranteeing you a healthy battery for your device.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
